Walmart plan to shut 4 stores by Sunday leaves customers perplexed: ‘You came in and filled a void — now you’re taking it away’
The Walmart Supercenter in Chatham is one of four stores in Chicago — along with supermarkets in Kenwood, Little Village and Lake View — that the company announced Tuesday will close. The supermarket chain called the sites “unprofitable.”
The Chatham Supercenter, Walmart Health center, and Walmart Academy, at 8431 S. Stewart Ave., is one of four Walmart locations that’ll be closing down by Sunday.
Tyler Pasciak LaRiviere/Sun-Times
Regina Dickey went for an appointment at a new primary care clinic in Chatham on Tuesday. The clinic is newly furnished and close to home, and she thought she’d come again but was disappointed to learn she’d never get the chance.
Dickey, 38, is in fine health, but the clinic where she went and the store it’s attached to — a Walmart Supercenter on the South Side — is not, according to its owners.
The Supercenter is one of four Chicago supermarkets that Walmart announced Tuesday will close by Sunday, joining other grocery stores — particularly on Chicago’s South and West sides — that have closed in recent months.
In addition to the Chatham Supercenter, Walmart Health center and Walmart Academy, at 8431 S. Stewart Ave., the other stores closing are the Kenwood Neighborhood Market, at 4720 S. Cottage Grove; Little Village Neighborhood Market, at 2551 W. Cermak Road; and Lakeview Neighborhood Market, at 2844 N. Broadway.
Regina Dickey, 38, waits to be called at the Walmart Health center in Chatham on Tuesday. The health center is connected to the Chatham Supercenter that the company announced on Tuesday will close by Sunday, as will three other stores around Chicago.
Michael Loria/Sun-Times
“This is going to cause a lot of issues for people in the community,” Dickey said. “Not cool.”
Dickey said she shopped there and at the Kenwood Walmart regularly.
“It’s like they didn’t even give a thought to the people in these communities,” Dickey said.
Four Walmart stores will remain open in the city: Walmart Supercenter in Belmont Cragin, at 4626 Diversey Ave.; a Supercenter in Austin, at 4650 W. North Ave; in Pullman, a Supercenter in Pullman at 10900 S. Doty Ave; and Walmart Neighborhood Market Gresham, at 7535 S. Ashland Ave.
The Chicago portfolio of stores overall has been “unprofitable” since the company came to the city, Walmart said Tuesday in a news release.
The Chicago stores lose “tens of millions each year,” and yearly losses have almost doubled since 2018, the release said.
“Over the years, we have tried many different strategies to improve the business performance of these locations, including building smaller stores, localizing product assortment and offering services beyond traditional retail,” the company’s announcement said.
Mayor Lori Lightfoot expressed her disappointment with Walmart’s plans Tuesday.
“Unceremoniously abandoning these neighborhoods will create barriers to basic needs for thousands of residents,” Lightfoot said in a statement. “Walmart also needs to ensure that our residents in these communities that have been left behind will continue to have a reliable source for their everyday necessities. We as a City will do everything in our power to do the same.”
A few hours after the announcement, Elijah Straight stood outside the Chatham store, watching the stream of people in and out, and said he could not believe profitability was the issue.
“It’s like this almost every day,” said Straight, 38.
The Supercenter closing would be crippling for the area, he said.
“It brings jobs, it brings economic growth, and in this part of the city, there’s really no supermarkets around here.”
Elijah (left) and Harvey Straight leave the Walmart Supercenter in Chatham after shopping Tuesday.
Michael Loria/Sun-Times
Marcus Jackson, who came to the health center for an appointment Tuesday, figured there was more to it than what the company said.
Jackson said he knew that theft was a big issue for the company, but, like others, felt there had to be other solutions, from improving security to eliminating the automatic checkout.
“You came in and filled a void — now you’re taking it away,” said Jackson, 38.
According to Walmart, city and community leaders have been receptive to meetings regarding challenges over the years.
“As we looked for solutions, it became even more clear that for these stores, there was nothing leaders could do to help get us to the point where they would be profitable,” the announcement said.
Chatham’s health clinic and pharmacy have been quality, affordable places for underinsured people to get care, said Nedra Fears, executive director of Greater Chatham Initiative.
Fears said the closure is a “really big deal” for residents in and outside of the community.
“It’s one of the most frequented places to visit (in Chatham),” she said. “It’s also a regional destination. It’s not only for people in our neighborhood. I was just there on Sunday, and it was packed.”
Fears said she wishes the retailer would say more about why Chicago’s stores are not profitable.
“It makes me very sad that the retailers can’t figure it out and don’t invite the community to help them figure it out,” she said.
Most people she’s spoken to have been upset about the closure, Fears said.
“No one is reveling in having a big-box store that takes up two blocks, empty,” she said.
In addition to losses from theft and the lack of prosecution of theft, let’s not forget high property taxes, city of Chicago fees, inspection costs and mandated minimum wage and benefits. The Walmart in Hammond just across the border is thriving, lower sales tax, and store operating costs and shoplifters get free rides to jail.
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